Good to Know
Questions, answered
Ordering, payment, delivery and caring for your jewellery.
How do I place an order?
Tap “Enquire Now” on any piece you like. It copies a message for you and opens our Instagram chat, so just paste it and send. We'll reply with the price and more photos if you'd like, and confirm your order there.
How do I pay?
By UPI, using Google Pay, PhonePe, Paytm or any UPI app. We send the payment details on Instagram once you confirm your order. Cash on delivery isn't available at the moment.
Do you deliver to my city? Is shipping free?
Yes. We deliver everywhere in India, and shipping is always free.
How long does delivery take?
Your order reaches you in 5–7 days after it's confirmed. We'll let you know on Instagram once it's on its way.
Can I return or exchange a piece?
We check every piece before it's packed, so we don't accept returns or exchanges. If your jewellery arrives damaged, we'll replace it for free. Just record a video while opening the parcel and send it to us on Instagram with photos of the damage.
How do I take care of my jewellery?
Keep it away from water, perfume and lotions, and put it on after you've finished getting ready. Wipe it gently with a soft dry cloth after wearing, and store each piece separately in its box or a zip pouch so it keeps its shine.
Something else? Ask us on Instagram